logistics - LearnEnglish Professionals LOGISTICS...

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Unformatted text preview: LearnEnglish Professionals LOGISTICS AUDIOSCRIPT Listen to people talking about their jobs in a logistics company. Optional exercise Listen to the speakers and match their names with their job roles. Andrew W hitehead (AW ), Angela Beale (AB), Graham Eggers (GE), Rob Steward (RS), Terry Riley (TR) a. checks av ailability of products in the warehouse b. is a retailer. c. is responsible f or delivery. d. packages and moves products. e. plans and ov ersees the whole process Andrew Whitehead: W e produce computer accessories, printers above all. My job is to plan all the processes leading to the assem bly of the printers, and then their eventual delivery to wholesalers. I’m based in the UK, but many of our parts are produced in China. The printers are assem bled in the UK, and then sold worldwide. I work closely with our inventory staff – people like Angela. Angela Beale: I’m in charge of the warehouse here in the UK, but not the assem bly plant. It’s my job to work with Andrew, who is head of logistics, and make sure that we know exactly what parts we have at any tim e, and what orders we have coming up. We don’t have much space here, we can’t afford it, so it’s important that we only have in stock what is absolutely essential. When a big order is coming up, I have to order the parts we need. Andrew Whitehead: Obviously, Angela is a key colleague. But we also depend on our warehouse staff – people like Rob. Rob Steward: Basically, I unload deliveries, and make sure they’re stored in the right places in the warehouse. Then when I get a call for them, I have to box them up (if necessary – a lot of them com e ready boxed), put them on a pallet and ship them out again! They go off to whichever assembly plant we’re using at the mom ent. There’s a lot of lifting, it’s quite a physical job. Andrew Whitehead: I’m keeping track of this all the tim e. Our company had its own logistics software designed to help m e follow exactly what we’ve got, and who’s doing what at any given point in the process. After Rob and his colleagues have located and boxed the right parts, then they go off to som eone like Terry. Terry Riley: My job’s pretty straightforward really. I have this big truck, I drive it to the warehouse where it gets loaded up, I’m not responsible for that, fortunately! Bad back! Can’t lift things... Then I take them where they’ve got to go. There are som e short drives, around Britain if they’re using a local assembly plant. But most of my trips are around continental Europe. I’m often on the road for a week or so. I never com e back with an em pty lorry – I have to collect em pty packaging for recycling, and products that are being returned to the manufacturers for whatever reason. Andrew Whitehead: Yes, we’re concerned about cutting our CO2 emissions, so we try to use local assem bly plants if it’s econom ically viable. Then we also make use of reverse logistics – as Terry said, bringing things back! There’s no point in having em pty trucks driving around. People like Terry are also responsible for delivering our finished products to wholesalers, and som etim es even retailers. Graham Eggers: Yes, in the past I had to deal with a wholesaler, or make massive orders. This wasn’t good for the kind of sm all shop I have. I didn’t want to have lots of my capital tied up in stock, nor do I have space to store lots of stuff. That’s why working with Andrew is good – their logistics are so good that they can make financial sense out of delivering even only two or three item s at a tim e to m e. I get what I want, when I need it. Andrew Whitehead: And I guess that – “what you want, when you need it” ­ would be the best way of summing up my job! Answer s: a.AB, b.GE, c.TR, d.R S, e.AW www.br itishc ouncil.or g/pr of essionals.htm © The British Council, 2007 The United Kingdom’s in ternational orga nisation for educational opportunities and cu ltural relations. W e are registered in England as a charity. ...
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This note was uploaded on 01/10/2011 for the course FSD 201 taught by Professor Huong during the Spring '10 term at Beacon FL.

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