Critical incident method of performance appraisal

Critical incident method of performance appraisal -...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Critical incident method of performance appraisal 1. Definition of Critical incident method • Critical incident is a method used for many sectors. • Critical incident method- Recording of events by appraiser. An incident is critical when it illustrates what the employers has done or failed to do • The critical incidents for performance appraisal is a method in which the manager writes down positive and negative performance behavior of employees throughout the performance period. • Each employee will be evaluated as such and one’s performance appraisal will be based on the logs that are put in the evaluation form. • The manager maintains logs on each employee, whereby he periodically records critical incidents of the workers behavior. • At the end of the rating period, these recorded critical incidents are used in the evaluation of the workers’ performance. • The critical incidents file of performance appraisal is a form of documentation that reflect all data about employee performances. 2. Disadvantages of critical Incident This method suffers however from the following limitations: • Critical incidents technique of evaluation is applied to evaluate the performance of superiors rather than of peers of subordinates. • Negative incidents may be more noticeable than positive incidents. • It results in very close supervision which may not be liked by the employee. • The recording of incidents may be a chore for the manager concerned, who may be too busy or forget to do it. • The supervisors have a tendency to unload a series of complaints about incidents during an annual performance review session. Graphic rating scales
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 4

Critical incident method of performance appraisal -...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online