# 1 - Interpersonal Communication

# 1 - Interpersonal Communication - Chapter 1 Interpersonal...

Info icon This preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 1: Interpersonal Communication What is Interpersonal Communication? It is the process of sending and receiving information (messages) between / amongst people who have a relationship It is a transactional process in which all elements are interdependent – each person serves simultaneously as speaker (source) and listener (receiver) Essential Elements Source – formulates and sends messages and receiver (receives and understands messages) Code – a set of symbols (words, facial expressions, gestures, postural adjustments) encoder – puts meaning into a code decoder – takes meaning out of a code Messages that express your thoughts and feelings must be sent and received – every message has an effect /outcome Message overload – age of technology Feedback – information from self and others re: what you say, write and how you behave Feedforward – information about messages before you send them Channel ( medium or means of communication) Noise - interference Physical Physiological Psychological Semantic Context physical environment cultural (rules, norms, beliefs,attitudes) social-psychological-(status, relationships - formal/informal friendly/hostile temporal (timing) Interpersonal Competence (ability to communicate effectively) Depends on: Skill mastery – e.g. knowledge of appropriate vs. inappropriate and
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern