# 1 - Interpersonal Communication

# 1 - Interpersonal Communication - Chapter 1 Interpersonal...

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Chapter 1: Interpersonal Communication What is Interpersonal Communication? It is the process of sending and receiving information (messages) between / amongst people who have a relationship It is a transactional process in which all elements are interdependent – each person serves simultaneously as speaker (source) and listener (receiver) Essential Elements Source – formulates and sends messages and receiver (receives and understands messages) Code – a set of symbols (words, facial expressions, gestures, postural adjustments) encoder – puts meaning into a code decoder – takes meaning out of a code Messages that express your thoughts and feelings must be sent and received – every message has an effect /outcome Message overload – age of technology Feedback – information from self and others re: what you say, write and how you behave Feedforward – information about messages before you send them Channel ( medium or means of communication) Noise - interference Physical Physiological Psychological Semantic Context physical environment cultural (rules, norms, beliefs,attitudes) social-psychological-(status, relationships - formal/informal friendly/hostile temporal (timing) Interpersonal Competence (ability to communicate effectively) Depends on: Skill mastery – e.g. knowledge of appropriate vs. inappropriate
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This note was uploaded on 01/12/2011 for the course SOC 118 taught by Professor A during the Spring '10 term at Seneca.

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# 1 - Interpersonal Communication - Chapter 1 Interpersonal...

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