OBv8 Ch18 - Chapter 18 Power and Influence Organizational...

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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 18-1 Chapter 18 Power and Influence
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 18-2 Objectives Identify the three possible outcomes of an influence attempt Describe the various sources of power Identify the influence tactics people use at work Describe and utilize the four influence styles
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 18-3 Are Power and Influence Negative? Power and influence are a crucial part of leading and managing A manager cannot “make a difference” without exerting power and influence over employees
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 18-4 Power and Influence - Defined Power is defined as the capacity to influence the behavior of others Influence is the process by which people successfully persuade others to follow their advice, suggestions, or orders
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 18-5 Outcomes of Influence Attempts Commitment Compliance Resistance
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This note was uploaded on 01/14/2011 for the course MBA 123 taught by Professor Barlow during the Spring '10 term at Ill. Chicago.

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OBv8 Ch18 - Chapter 18 Power and Influence Organizational...

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