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OBv8 Ch14 - Chapter 14 Managing Diversity Organizational...

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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-1 Chapter 14 Managing Diversity
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-2 Objectives Explain the broad definition of diversity List the reasons why diversity is a business issue Discuss ethnicity, gender, age, and culture in terms of workplace diversity Define ethnocentrism
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-3 …Objectives Provide examples of stereotyping and bias Explain what happens to minority tokens in organizations Understand how to design an inclusive workplace
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-4 Diversity Defined Diversity Differences and similarities with respect to ethnicity, race, culture, gender, age, functional background, educational background, lifestyle preferences, organizational tenure, personality, and ways of thinking
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-5 Why Is Diversity Important? Increased variety of viewpoints Ability to reach additional customers Attracting and retaining the best talent Decreased costs of turnover Linkages to profitability
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-6 Aspects of Diversity Ethnicity By 2010, 34% of the U. S. workforce will be composed of non- Caucasians Gender Women make up 46% of the labor force and hold 50% of the managerial and professional positions Age By 2012, workers 55 and older will comprise 19.1% of the U. S. workforce Culture Increasing use of multinational teams and globalization of the workforce enhances the importance of culture
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Organizational Behavior : An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 14-7 Barriers and Aids to Women’s Advancement in the Workplace Women executives cite the following barriers to their advancement Lack of general management or line experience
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