osland_ob8_ppt_19-revised

osland_ob8_ppt_19-revised - Chapter 19 Empowerment and...

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Chapter 19 Empowerment and Coaching
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Describe the characteristics of high- performance organizations Distinguish between command-and- control and involvement-oriented approaches of management Define empowerment Explain four aspects of empowerment Objectives Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 19 -1
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Describe how managers can empower employees Identify four different types of coaching Explain how culture can impact empowerment and coaching …Objectives Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 19 -2
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High-Performance Companies What characterizes a high-performance company? Cost competitiveness High quality products and services Innovation Speed Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 19 -3
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communication, quantitative techniques, commitment to learning and self-development Job skills Required Employee Skills Carry out thinking and controlling functions of their jobs, make decisions Obey orders Role of Employees Share power and information, listen to employees Make decisions, give orders, ensure that subordinates obey Role of Managers Employee self- management Hierarchy and vertical relationships Best Way to Organize Involvement-Oriented Command-and-Control Vs. Involvement-Oriented Approach
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osland_ob8_ppt_19-revised - Chapter 19 Empowerment and...

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