This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: • Decision Trees & Expected Monetary Value (Service Design) Quality Control (Chapter 6) • Pareto Principal (Tools of TQM) • Cause and Effect Diagram (Tools of TQM) • ISO Standards (International Quality Standards) • What is TQM (Total Quality Management) Statistical Process Control (Chapter S6) • How to use Control Charts (Statistical Process Control) • When to use X and R charts (Statistical Process Control) • Producer and Consumer Risk (Acceptance Sampling) Process Planning (Chapter 7) • Fixed and Variable Cost (Four Process Strategies) • Crossover (Four Process Strategies) 1 Capacity Planning (Chapters S7) • Utilization and Efficiency (Capacity) • Breakeven (Break-Even Analysis) Location Strategies (Chapter 8) • Factor-Rating Method • Locational Break-Even Analysis 2...
View Full Document
This note was uploaded on 01/14/2011 for the course MBA 321 taught by Professor 321 during the Spring '10 term at Ill. Chicago.
- Spring '10