Exam Review - Chapter 8 How do managers plan? -Definition...

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Chapter 8 How do managers plan? -Definition and objectives of planning -Steps in the planning process -Benefits of planning What types of plans do managers use? -Types of plans? -Ranges? What are the useful planning tools and techniques? -Forecasting -Contingency Planning -Scenario Planning -Benchmarking -Staff Planners -Participation and involvement Chapter 7 How do managers use information to make decisions? -Performance Deficiency and Performance Opportunity -Definition of problem solving -Definition of a decision -Types of decisions -Types of decision environments -Problem solving styles -Types of thinking What are the steps in the decision making process? -Steps in the decision making process What are the current issues in managerial decision making? -Types of heuristics (methods) of decision making -Escalation trap -Ethics double check Chapter 9 Foundations of strategic competiveness -Difference between competitive advantage and sustainable competitive advantage -Definition of a strategy and strategic management
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This note was uploaded on 01/16/2011 for the course BADM 310 taught by Professor G. love during the Fall '08 term at University of Illinois at Urbana–Champaign.

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Exam Review - Chapter 8 How do managers plan? -Definition...

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