Chap015 - Chapter 15, ERP Systems and E-Commerce True/False...

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Chapter 15, ERP Systems and E-Commerce True/False Questions 1. Enterprise resource planning (ERP) systems are groups of software applications integrated to form enterprise information systems. Ans: True 2. Activities in the sales showroom are typically considered front-office activities. Ans: True 3. Enterprise resource planning (ERP) systems originated as front-office applications designed for supply chain optimization, customer relationship management, and sales force automation. Ans: False Response: ERP systems originated from back-office applications such as accounting and human resources 4. Bolt-on applications are typically used for back-office functions such as accounting and human resources. Ans: False Response: Bolt-on applications typically allow ERP systems to incorporate front-office applications such as supply chain optimization, customer relationship management, and sales force automation. 5. One condition that must be met to establish a database orientation is that data must be stored only once, in a way that all authorized decision makers can access the data. Ans: True 6. As long as a system includes a database, it automatically meets the database orientation goal. Ans: False Response: Information may be stored at multiple levels of aggregation in multiple tables in a database and would thereby violate the conditions needed to achieve the goal of database orientation. 288 Dunn/Cherrington/Hollander, Enterprise Information Systems: A Pattern Based Approach, 3e
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Chapter 15, ERP Systems and E-Commerce 7. A best of breed ERP system is more likely than a single source ERP system to completely satisfy the criteria for a database orientation. Ans: False Response: Best of breed implementations are more likely than single source ERP implementations to store the same data in multiple places. 8. Horror stories abound of ERP software implementations for which the business processes did not match the software. Ans: True 9. A semantic orientation in an enterprise system requires the use of an accounting module that includes debits, credits, and accounts. Ans: False Response: A semantic orientation specifically precludes the use of artificial constructs such as debits, credits, and accounts 10. Pattern-based system design facilitates automated reasoning by intelligent software interfaces to the enterprise system. Ans: True 11. Pattern-based system design facilitates integration of systems between enterprises. Ans: True 12. Most ERP software-based systems are intentionally designed in conformance with the REA pattern. Ans: False Response: ERP software-based systems do not seem to be intentionally built using any particular pattern; instead they are built to support best practices at the task level. 13. ERP systems usually represent an attempt to accomplish inter-enterprise integration.
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Chap015 - Chapter 15, ERP Systems and E-Commerce True/False...

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