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Unformatted text preview: harmony and learn from each other. Benefits: an innovation in customer service in one division can quickly be diffused throughout the organization so that gains in customer satisfaction spread throughout the entire organization. Coordination also allows units to align departmental goals with organizational goal so that interdepartmental goal conflicts are avoided or resolved. Part 2...
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This note was uploaded on 01/17/2011 for the course POLITICAL 210 taught by Professor Amitage during the Spring '08 term at San Mateo Colleges.
- Spring '08