Exam+2+Review+Sheet - Intro to Organizational Psych Winter...

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Intro to Organizational Psych Winter 2009 Psych 260: Exam 2 Study Guide 3/2 Networks Lecture: -Benefits of networking -Constraints of networks -Strength of weak ties -Characteristics of good networkers -Social capital -“Reciprocity Ring” (from section)- creating norms of reciprocity -Networking takeaways Baker: -Elements for managing any relationship: -Mutual understanding: importance of feedback, difficulties in receiving feedback -Mutual benefit: types of benefits -Managing up: working well with your supervisors -Managing down: subordinates as partners -Managing sideways: the power of peers -360-degree appraisal system Granoveter : -Density and diversity of networks as a key factor in diffusing information to organizational members -Pitfalls of using only strong ties -Why using weak ties is advantageous -Powerful networks: density, diversity 3/4 Social Identity and Socialization Lecture: -Definition of social identity -Ways to increase social identification -Effects of social identity -Definition of socialization -Ways in which socialization occurs: Disney example -Informal socialization -Social identity and socialization takeaways Chapter 7: Employee Training and Development: -Benefits of a career development system -Theories of learning used for employee training: -Social learning theory -Modeling -Cognitive theories of learning -Model for successful training programs -Assess training needs: organizational, task, person, and demographic analyses -Establish training objectives -Develop and test training materials -On-site methods: on-the-job training, apprenticeship, vestibule training, job rotation -Off-site methods: seminars, audiovisual instruction, behavior modeling training, simulation techniques, programmed instruction, computer-assisted instruction
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Intro to Organizational Psych Winter 2009 -Management/leadership training methods: problem-solving case study, role- playing, management games, conference, action learning, 360-degree feedback, mentoring, coaching -Implement training program -Equal Employment Opportunity Issues Lecture Week 10 -Group Development -Stage vs. Phase models of group development
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Exam+2+Review+Sheet - Intro to Organizational Psych Winter...

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