Unformatted text preview: Email is another commonly used communication technique, used for both internal and external communications. A business that needs to send out a communication about a recall of a product would use an email. Internal departments, such as customer service, need to be notified in anticipation of customer inquiries. Customers that purchased the recalled product need to be notified of the recall and what course of action is required by these customers that are notified through the email. Email provides convenience of providing information to both coworkers and customers at the same time....
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This note was uploaded on 01/20/2011 for the course COM135 COM135 taught by Professor Bbb during the Spring '10 term at University of Phoenix.
- Spring '10