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Unformatted text preview: Email is another commonly used communication technique, used for both internal and external communications. A business that needs to send out a communication about a recall of a product would use an email. Internal departments, such as customer service, need to be notified in anticipation of customer inquiries. Customers that purchased the recalled product need to be notified of the recall and what course of action is required by these customers that are notified through the email. Email provides convenience of providing information to both coworkers and customers at the same time....
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- Spring '10