Unformatted text preview: Self Aware Professionals Things to Know & Think About What does the worker bring to the helping relationship & how is that different from the client? Where do attitudes & historical values come from? What fundamental needs to I need to take care of for myself before I can help others? What is the process of self acceptance? What skills do all human service workers need & what are the details of these skills? How are people diverse? What is race? Are racial categories are based on genetic similarities & differences? Future of research on race? What is culture? What makes a culturally competent professional? What are the dynamics of oppression & privilege? ASK Pyramid
Knowledge Skills Attitudes “What is unique about the human services field is that the professional is the tool.” The Helping Process
Needs Problems Expectations Attitudes Values Feelings Experiences Worker
Training Knowledge Skills Attitudes Values Feelings Experiences How do we develop our attitudes? Reinforcement Personal needs – Culture Diverse Cultural Backgrounds Obvious Manifestations: – Race / Ethnicity – National Origin (language) – Gender – Religion Less Obvious Manifestations: – Age – Education – Disabilities – Sexual Orientation □ A group of people who have similar genes? □ A category based on various sets of phenotypic characteristics and beliefs about common ancestry □ A social / political construct based on a set of phenotypic characteristics most often used to support oppression Race, ethnicity & culture: What is race? Fraternal twins born in Birmingham, England of biracial parents Unique Cultural Background
Definition of Culture
– the sum total of the way of living – includes values, beliefs, language, thinking patterns, behavioral norms, communication styles, etc… – guides decisions & actions of groups through time Oppression & Privilege Oppression Privilege Sense of entitlement Internalization of cultural beliefs What is my value system?
Common Values in Western Society JudeoChristianIslamic doctrine Democratic ideals Puritan ethic Social Darwinism Fundamental Needs
Emotional Physical Spiritual Social I ntellectual Hungry Angry Lonely Tired Self Aware Workers
– Needs, weakness, strengths – Personality patterns – Open & honest – Group values & attitudes – Differ as needed How does it shape my experience? Awareness of unawareness Learn about biases What do I think about the people around me?
– – – Roles Status Subgroups – Listen for the word “they” Self evaluate Change what needs changing Skills: Self Acceptance
– Accept fallibility – Nonperfectionism – Recognize & deal with negativity – Self liking is not static Skills: Sympathy & Empathy True empathy – feeling what your client feels Clients you don’t like – Maturity – Honesty w/self – Capacity to immerse w/out getting lost – Focus on the client – Empathize, don’t condone Skills: Boundary Setting Mental, physical, & emotional Clear situations Ambiguous situations – empower clients – Ethical standards Don’t work harder than your clients! – Develop other supports – Develop self sufficiency Skills: Conflict Management Mediation – People are different from problems – Interests not positions – Create options – Criteria for choosing alternatives Assertiveness training Just Say No! Culturally Competent Professionals Awareness of attitudes Knowledge of past history of cultural group Present status & situation of cultural group Aware of policies & practices of agency Conflicting demands of adapting to another culture Understand Race as a Social . Construct for Oppression
Effects of racial categories Effects of racism in person’s ecology Effects of sub conscious racism on practitioners More research tools to measure racism & effects Ford, M.F. & Kelly, P.A. Conceptualizing and categorizing race and ethnicity in health services research (2005). Health Services Research Minority Groups
History of Oppression African Americans Asian Americans Latino families Arab Americans Religious Americans Immigrants Women LGBTs ...
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- Spring '09
- Sociology, Health Services Research, Attitudes Values Feelings, Values Feelings Experiences