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is1_Unit2 - At the end of this unit you will be able to...

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The Manager as Professional In Emergency Management: Principles and Practice for Local Government , the editors state: The role of the emergency management professional is not…a readily accepted role in many local jurisdictions…A professional role is unfolding amid uncertain expectations rather than in relation to well-defined standards of performance. The more successful emergency managers, in particular, are necessarily engaged in rolemaking. This unit will answer questions like, “What does it take to be a good director of the local emergency management agency?” and, “Why are successful directors perceived as such by executives who lead other units of the local emergency management system?” by examining research as well as the personal experiences of effective emergency managers to help clarify the role of the emergency manager. The Emergency Manager 2-1
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Unit Two: Emergency Management: Understanding Your Role A Benchmark Study The preceding statements were made in the context of a landmark study conducted in 1987 but still considered a baseline today. In The Professional Emergency Manager , Thomas E. Drabek reports on a study of professional emergency managers in 62 cities and counties and identifies strategies and characteristics of successful job performance. The Methodology The first step in the research consisted of intensive study of 12 emergency management directors judged to be highly effective. (Note that although we use the term emergency manager throughout this independent study course, the report uses the term director instead.) The second part of the study compared these 12 directors and their agencies with a random sample of 50 others chosen to ensure a good geographic spread, variance in community size, and a difference in city-county status. Interestingly, the study showed that the 12 chosen because of their perceived effectiveness met the criteria that the random sample subsequently identified as factors in successful performance. To determine factors in success… Drabek spent a lot of time interviewing people as part of this study. After interviewing each of the 12 successful directors to find out how they functioned, he interviewed executives from seven types of organizations from each director’s local jurisdiction to get their assessment of how each director performed. These executives represented a cross section of local public and private organizations. Three Characteristics of Success The collective response of the executives in Drabek’s study pointed to three broad characteristics of the successful emergency manager: 1. 2. 3. Professionalism Individual qualities Emergency management activities We will examine each characteristic more closely. 2-2 The Emergency Manager
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Unit Two: Emergency Management: Understanding Your Role Characteristic 1: Professionalism Drabek found that effective emergency managers display professionalism in various ways. In a real sense, the successful managers are like the stage managers. They work as mediators or facilitators, helping others make things happen.
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