MB0022-Management_process_Organization_Behaviour

MB0022-Management_process_Organization_Behaviour -...

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Management Process and Organizational Behavior- MB0022 First Semester Section A-Question No. 1-40- 1 marks Question Section B-Question No. 41 to 60- 2 marks Question Section C- Question No. 61 to 75 -4 marks Question. 1 Which of the following consists of planning and decision making? (a) Organizing communication (b) Directing traditional management (c) Planning human resource management (d) Controlling networking 2 __________entails supervising, disciplining, evaluating, and managing the change of the four managerial resources. (a) Controlling (b) Organizing (c) Planning (d) Directing 3 Fredrick Taylor stressed on_____________ a) Selecting the right people for the job b) Division of labor c) Unity of command d) Unity of direction 4 Organizations create ______________to standardize employee behavior a) Terms b) Informal practices c) Values d) Formal regulations 5 T-group is also referred as _____________. a) Team training b) Sensitivity training c) Survey feedback d) QWL
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6 _________creates both barriers and opportunities for work group interaction a) Performance evaluation b) Formal regulations c) Authority d) Physical work setting 7 Attributes that have a positive connotation in our culture tend to be positively related to group productivity. They include a) Authoritarianism b) Dominance c) Sociability d) Unconventionality 8 Fayol suggested that organizations can be subdivided into ___________ main areas of activity? a) 12 b) 14 c) 4 d) 6 9 __________ is important to play one’s role effectively in the group. It is about one view at how one is supposed to act in a given situation a) Formal leadership b) Job description c) Role perception (e) Role conflict 10 The extent to which a manager can use extrinsic and intrinsic rewards to control other people is called: (a) Influence (b) Reward power (c) Coercive power (d) Legitimate power 11 Gardner developed the theory of _______________. a) Learning b) Memory c) Multiple intelligence d) Dreams
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__________is associated with participative management background. a) Lewin b) Likert c) Eric d) Leavitt 13 The ability to control another’s behavior because the individual wants to identify with the power source is: (a) Referent power (b) Expert power (c) Influence (d) Reward power 14 An informal group that attempts to influence people outside the group by pooling the resources and power of its members is known as (a) A coalition (b) An upward appeal (c) An ingratiation group (d) An impression management group 15 Who conducted the learning experiment on dogs- “ To teach dogs to salivate in response to the ringing of bell” a) Skinner b) Pavlov c) Bandore d) Sheldon 16 A neutral third party who facilitates a negotiated solution by using reasoning, persuasion, and suggestions for alternatives is called a/an : a. Advisor b. Mediator c. Negotiator d. Conciliator 17 When one party is willing to be self-sacrificing in order that the relationship can be maintained, which conflict-handling intention will be used? a.
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This note was uploaded on 01/21/2011 for the course BA 1 taught by Professor Spilt during the Spring '10 term at Court Reporting Institute of Dallas.

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MB0022-Management_process_Organization_Behaviour -...

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