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Apex Institute of Education | SITXMGT001 – Learner Assessment Pack V2.2_July2019 | CRICOS: 03156MUNIT ASSESSMENT 1UNIT KNOWLEDGE ASSESSMENT (UKA)STUDENT TO COMPLETE AND SUBMIT
Answer all the questions provided below:QUESTION 1The process of monitoring work operations is often broken down into six stages. Name 3 of these with a briefdescription of each. (15 - 25 words)QUESTION 2Monitoring the expected service provisions of your staff is an important part of a frontline supervisor’s job. How oftenshould this be done? (15 - 30 words)QUESTION 3Once workflows have been established, what should you do to determine whether the workflows you haveimplemented are in line with achieving organizational goals? (20 - 40 words)