INTRODUCTION_TO_ORGANIZATIONAL_BEHAVIOR

INTRODUCTION_TO_ORGANIZATIONAL_BEHAVIOR - & Negotiator...

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Click to edit Master subtitle style 1/25/11 INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
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1/25/11 MULTIDISCIPLINARY ANCHOR OF OB TRADITIONAL DISCILPINES v SOCIAL PSYCHOLOGY v SOCIOLOGY v ANTHROPOLOGY v PSYCHOLOGY v ECONOMICS v INDUSTRIAL ENGINEERING EMERGING DISCIPLINES v COMMUNICATIONS v INFORMATION SYSTEMS
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1/25/11 WHY STUDY O B? To understand organizational events To influence organizational events To predict organizational events
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1/25/11 ROLE OF MANAGERS HENRY FAYOL v PLANNING v ORGANZING v LEADING v CONTROLLING
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1/25/11 ROLE OF MANAGERS HENRY MINTZBERG 1. INTERPERSONAL § ° Figurehead § ° Liaison § ° Leader
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1/25/11 2. INFORMATIONAL § ° Monitor § ° Disseminator § ° Spokesperson 3. DECISIONAL § ° Entrepreneur § ° Disturbance handler §
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Unformatted text preview: § & Negotiator 1/25/11 TYPES OF WORK RELATED BEHAVIOR § TASK PERFORMANCE § MAINTAINING WORK ATTENDANCE § TURNOVER § COUNTER-PRODUCTIVE WORKPLACE BEHAVIORS § JOB SATISFACTION § EXHIBITING ORGANIZATIONAL CITIZENSHIP 1/25/11 CHALLENGES FOR O B 1/25/11 1/25/11 1. RESPONDING TO GLOBALIZATION 2. MANAGING WORKFORCE DIVERSITY 3. STIMULATING INNOVATION AND CHANGE 3. VIRTUAL WORK AND VIRTUAL TEAMS 5. IMPROVING QUALITY AND PRODUCTIVITY 1/25/11 6. IMPROVING CUSTOMER SERVICE 6. EVOLVING EMPLOYMENT RELATIONSHIPS 6. CREATING A POSITIVE WORK ENVIRONMENT 6. CHANGING TECHNOLOGY 1/25/11 THANK YOU...
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