PSYC_305_Final_Exam_Study_Guide_v5

PSYC_305_Final_Exam_Study_Guide_v5 - PSYC305 Final Exam...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
PSYC305 Final Exam Study Guide (This is meant as a guide. It is designed to help focus students on what will be covered on the final exam. There is no guarantee that absolutely everything on the final exam is on this list.) TCO 1 Maslow / Hierarchy of Needs Theory Contemporary Theories of Motivation (self-determination, goal setting, equity, cognitive evaluation, reinforcement, job design, expectancy, Theory X, Theory Y) Skill-based pay plans TCO 2 Personality Traits (and how they can predict behavior) Big Five Model (understand what it is and what it can do) Personality Tests and Indicators (know them and what they are used for) Personality traits relevant to OB (core self-evaluation, Machiavellianism, narcissism, self-monitoring, risk-taking, Type A personality, proactive personality)   Ways that employees express job dissatisfaction Job satisfaction The effects of employee satisfaction on customer outcomes TCO 3 Herzberg (understand his theory and how it relates to job satisfaction) McClelland (understand the need for affiliation, need for power, and need for achievement) Types of Needs (understand individual need types and what defines need types) Behaviors and attitudes (affective reactance, cognitive dissonance, attitudinal clarification, values clarification, organizational dissonance) Definitions – distinguish the following: organizational commitment, job stability,
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 4

PSYC_305_Final_Exam_Study_Guide_v5 - PSYC305 Final Exam...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online