1.Two pieces of legislation that may apply to managing human resourcesIn Australia, national and state laws cover (1) equal employment opportunity and (2) anti-discrimination in the workplace. You're required by these laws to create a workplace free from discrimination and harassment. It's important that as an employer, you understand your rights and responsibilities under human rights and anti-discrimination law. By putting effective anti-discrimination and anti-harassment procedures in place in your business you can improve productivity and increase efficiency.EEO stands for Equal Employment Opportunity, and covers discrimination and associated topics such as harassment, bullying and victimisation.Most employers are subject to both Federal and State EEO legislation. Each state and territory has a separately administered tribunal and court system overseeing these laws. In addition, employees in any state or territory may utilise the Federal court and tribunal systems.2.How do human resource strategies and planning processes relate to business and operational plans?The human resources strategies and planning process relate to business and operation plans as it human resources is a large part of what allows the organization to operate, hence most businesses are still human resources based, hence human resources strategies, or the way inwhich we manage human resources then relate to the business and operational plans.3.What is performance management for the delivery of HR services in your own words? Performance management is about setting clear and measurable objectives for work, and is an important managerial and human resource tool. A well-run performance management system for delivery of HR services will provide staff with clear objectives for their job, and plenty of opportunities for feedback and discussion with their supervisor4.What is contract management for HR service delivery in your own words?Contract management for HR service delivery is when the contract performance or monitoring the performance of the service delivery against the contract detail that was agreed. Contract management is the process of managing contract creation, execution and analysis to maximize operational and financial performance at an organization, all while reducing financial risk.