OB Ch05 POST-1 - l A persons predisposition toward...

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Click to edit Master subtitle style Individual Differences Organizational Behavior MGT 3101
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An OB Model for Studying Individual Differences Figure 5-1
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Self-Efficacy Beliefs Pave the Way for Success or Failure Figure 5-2
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A Social Learning Model of Self-Management (a.k.a. Becoming the Master of Your Domain) Figure 5-3
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Personality Dynamics l Personality – stable and mental characteristics responsible for a person’s identity
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The Big Five Personality Dimensions
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Types of Affect l Emotions l Complex human reactions to personal achievements and setbacks that may be felt and displayed l Moods l Low-intensity, diffuse feeling states
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Positive and Negative Emotions Figure 5-4
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Affect-Related Individual Differences l Dispositional Affect
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Unformatted text preview: l A persons predisposition toward perceiving the world positively or negatively l Emotional Intelligence l The ability to identify, understand, process, and influence ones own emotions and those of others to guide feeling, thinking, and action Emerging Concepts l Emotional Contagion l The processes whereby the moods and emotions of one individual are transferred to nearby individuals l Emotional Labor l The management of feelings to create a publicly observable facial and bodily display Display Rule Referent Standard Individuals Mind Comparator Change Behavior or Change Display Rule Output Emotion Displayed Input Control Theory Perspective of Emotional Labor...
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This note was uploaded on 01/25/2011 for the course MGT 3101 taught by Professor B during the Spring '10 term at Georgia Institute of Technology.

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OB Ch05 POST-1 - l A persons predisposition toward...

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