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OB Chapter_08 REPOST-1

OB Chapter_08 REPOST-1 - Click to edit Master subtitle...

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Unformatted text preview: Click to edit Master subtitle style Feedback, Reinforcement Theory, and Strategy Organizational Behavior MGT 3101 28-2 Providing Effective Feedback • Feedback – objective information about individual or collective performance shared with those in a position to improve the situation 38-3 Bolstering the Job Performance Cycle with Feedback, Rewards, and Figure 8-1 48-4 Nontraditional Feedback • Typically involve multiple sources of feedback • Upward feedback – – employees evaluate their boss • 360-Degree feedback – – comparison of anonymous feedback from one’s superior, subordinates, and peers with self-perceptions 58-5 How to Make Sure Feedback Gets Results • Relate feedback to existing performance goals and clear expectations. • Give specific feedback tied to observable behavior or measurable results. • Channel feedback toward key result areas. • Give feedback as soon as possible. 68-6 How to Make Sure Feedback Gets Results • Give positive feedback for...
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