OB Chapter_9-11 REPOST-1

OB Chapter_9-11 REPOST-1 - Groups & Decision...

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Unformatted text preview: Groups & Decision Making MGT 3101 Definitions Groups Formal Informal Teams Advice Teams Production Teams Project Teams Action Teams Why Organizations Use Groups Accomplish complex, interdependent tasks Generate new or creative ideas and solutions Coordinate interdepartmental efforts Solve complex problems Implement complex decisions Socialize and train newcomers Tuckmans Model of Group Development Roles and Norms Roles Role Episode Role Overload Role Conflict Role Ambiguity Norms How they develop Why they are enforced Task vs. Maintenance Roles Three Dimensions of Trust Overall trust expecting fair play, the truth, and empathy Reliableness believing that promises and appointments will be kept and commitments met Emotional trust having faith that someone will not misrepresent you to others or betray you Special Types of Teams Quality Circles Self-Managed Teams Virtual Teams Team-Related Pitfalls Social Loafing The Asch Effect The Abilene Paradox Groupthink The Asch Effect 1 2 3 Standard Line Card Comparison Lines Card The Abilene Paradox...
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OB Chapter_9-11 REPOST-1 - Groups & Decision...

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