OB Chapter_12 POST communication-1

OB Chapter_12 POST communication-1 - Click to edit Master...

Info iconThis preview shows pages 1–9. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Click to edit Master subtitle style Organizational Communication MGT 3101 Organizational Behavior 212-2 Basic Dimensions of the Communication Process • Communication – interpersonal exchange of information and understanding 312-3 A Perceptual Model of Communication Figure 12-1 412-4 A Perceptual Model of Communication • Noise – interference with the transmission and understanding of a message 512-5 Interpersonal Communication • Communication competence – ability to effectively use communication behaviors in a given context 612-6 Communication Competence Affects Upward Mobility Figure 12-2 712-7 Assertiveness, Aggressiveness, and Nonassertiveness • Assertive style - expressive and self- enhancing, but does not take advantage of others. • Aggressive style - expressive and self- enhancing, but takes advantage of others • Nonassertive style - timid and self- denying behavior. 812-8 Sources of Nonverbal Communication • Nonverbal Communication - messages sent outside of the written and spoken word • Sources: • Body movement and gestures • Touch • Facial expression • Eye contact 912-9...
View Full Document

{[ snackBarMessage ]}

Page1 / 15

OB Chapter_12 POST communication-1 - Click to edit Master...

This preview shows document pages 1 - 9. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online