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REVIEW QUESTION ANSWERS FOR CHAPTER 4 1. Where do informal institutions come from, and how do they lead to ethnocentrism? Informal institutions are represented by cultures, ethics, and norms. Where do informal institutions come from? They come from socially transmitted information and are part of the heritage that we call cultures, ethics, and norms. Ethnocentrism is a term for situations in which those within a society tend to perceive their own culture, ethics, and norms as “natural, rational, and morally right.” 2. What language is considered the lingua franca of the modern business world? Why? Lingua franca: a global business language (English is currently the example) and recent globalization has called for the use of one common language. Reasons: English- speaking countries contribute the largest share of global output, drive trade and investment around the world and produce products and services marketed in English . 3. Using Figure 3.3, identify the four major religions in the world and where they are distributed geographically. The four leading religions are (1) Christianity (approximately 1.7 billion adherents), (2) Islam (1 billion), (3) Hinduism (750 million), and (4) Buddhism (350 million). Christianity is concentrated in the Americas, Australia, and Europe. Islam is in Northern Africa, Western Asia, Malaysia, and Indonesia. Hinduism is in India. Buddhism is in Eastern Asia. 4. Name two major components and three minor components of a country’s culture. Two major components: language and religion: Minor components include the (1) context, (2) cluster, and (3) dimension approaches. 5. What is the difference between a low-context culture and a high-context culture? How would you classify your home country’s culture? High-context cultures: communication relies on the underlying unspoken context, which is as important as the words used. Low-context cultures : c ommunication is usually taken at face value without much reliance on unspoken context. In regards to classifying one’s culture, the important thing is not so much the answer as the extent to which the student demonstrates thought in providing the answer. 6. Name and describe the three systems for classifying cultures by clusters. The first is the Ronen and Shenkar clusters of eight geographic areas. The second set of clusters is called the GLOBE cluster, named after the Global Leadership and Organizational Behavior Effectiveness project which identifies ten clusters. The third set of clusters is the Huntington civilization, which divides the world into eight civilizations. 7.
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This note was uploaded on 01/25/2011 for the course GEB 3373 taught by Professor Crum during the Spring '10 term at University of Florida.

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