Ma11 - A firm that engages in cross border transactions. 9....

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Key Vocab. Words for Exam 1 1. Low cost leadership: Achieving maximum value as perceived by the customer. 2. Response: A set of values related to rapid, flexible, and reliable performance. 3. Responsiveness strategy: A strategy that involves quick product development and delivery, reliable scheduling, and flexibility. 4. Operations decisions: The strategic decisions of OM are goods and service design , quality, process design, location selection, layout design, human resources and job design, inventory scheduling, and maintenance. 5. SWOT analysis: A method of determining internal strengths and weaknesses and external opportunities and threats. 6. Core competencies: A set of skills, talents, and activities that a firm does particularly well. 7. Activity map: A graphical link of competitive advantage, critical success factors, and supporting activities. 8. International business:
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Unformatted text preview: A firm that engages in cross border transactions. 9. Multi-national corporation: A firm that has extensive involvement in international business, owning or controlling facilities in more than one country. 10. Job shop: A process focused setup that is best for companies that want to offer low volumes of a wide variety of products. 11. Assembly line: A repetitive or modular focused setup that is best for companies that offer a moderate variety of products in moderate volumes. 12. Continuous setup: A product focused setup that is best for companies that offer a low variety of products in high volume. 13. Mass customization: A setup that emphasizes customization at high volume, which is best for companies that offer a high variety of products in high volumes. 14. Forecasting: The art and science of predicting future events....
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This note was uploaded on 01/28/2011 for the course MAN 4504 taught by Professor Benson during the Spring '08 term at University of Florida.

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Ma11 - A firm that engages in cross border transactions. 9....

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