Lecture Ch 2

Lecture Ch 2 - Information Technology Project Management,...

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Information Technology Project Information Technology Project Management, Sixth Edition Management, Sixth Edition Note: See the text itself for full citations.
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Copyright 2009 Describe the systems view of project management and how it applies to information technology projects Understand organizations, including the four frames, organizational structures, and organizational culture Explain why stakeholder management and top management commitment are critical for a project’s success 2 Information Technology Project Management, Sixth Edition
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Copyright 2009 Understand the concept of a project phase and the project life cycle and distinguish between project development and product development Discuss the unique attributes and diverse nature of information technology projects Describe recent trends affecting IT project management, including globalization, outsourcing, and virtual teams Information Technology Project Management, Sixth Edition 3
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Copyright 2009 Projects must operate in a broad organizational environment Project managers need to use systems thinking : Taking a holistic view of carrying out projects within the context of the organization Senior managers must make sure projects continue to support current business needs Information Technology Project Management, Sixth Edition 4
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Copyright 2009 A systems approach emerged in the 1950s to describe a more analytical approach to management and problem solving Three parts include: Systems philosophy : an overall model for thinking about things as systems Systems analysis : problem-solving approach Systems management : address business, technological, and organizational issues before making changes to systems Information Technology Project Management, Sixth Edition 5
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Copyright 2009 Information Technology Project Management, Sixth Edition 6
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Copyright 2009 Information Technology Project Management, Sixth Edition 7 Structural frame: Focuses on roles and responsibilities, coordination and control. Organization charts help define this frame. Human resources frame: Focuses on providing harmony between needs of the organization and needs of people. Political frame: Assumes organizations are coalitions composed of varied individuals and interest groups. Conflict and power are key issues. Symbolic frame: Focuses on symbols and meanings related to events. Culture is important.
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Copyright 2009 Information Technology Project Management, Sixth Edition 8 Many enterprise resource planning (ERP) projects fail due to organizational issues, not technical issues. For example, Sobey’s Canadian grocery store chain abandoned its two-year, $90 million ERP system due to organizational problems. As Dalhousie University Associate Professor Sunny Marche states,
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This note was uploaded on 01/30/2011 for the course OM 493 taught by Professor Murray during the Fall '10 term at George Mason.

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Lecture Ch 2 - Information Technology Project Management,...

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