White Box Solutions has built a reputation based on over 2 decades of providing excellent
products, committed and skilled personnel, and client support. With this reputation, White Box
Solutions has forged strong relationships with commercial partners to include Lockheed Martin,
McClendon Corporation, and Nortel Government Solutions in addition to current and former
clients in the Federal Government community, including the Department of the Army, United
States Patent and Trade Office (USPTO), and Department of Justice (DOJ). White Box Solutions
has an extensive experience providing technical Information Technology (IT) products and
services in support of programs, projects, and initiatives to various customers, from the earliest
stages of procedural development to program implementation, testing, refining, improving, and
maintenance. White Box Solutions experience providing IT support to classified and non
classified assignments worldwide has allowed us to develop a responsive and cohesive
organization that places considerable mission appropriate resources in the battery of our clients
at the moment that needs arise.
White Box Solutions offers:
Over twenty years of experience providing IT support to commercial and government
agencies on a global scale.
Over twenty years of successfully recruiting, deploying, and maintaining professional
staff to support IT projects worldwide
A 100% success rate of system certification and recertification across the entire scope of
White Box Solutions contracts, whether completed or ongoing.
The cornerstone of White Box Solutions success is a complete understanding of the mission and
the unique needs of each client. White Box Solutions has extensive experience providing IT
support on a scale similar to the requirements of this USPTO solicitation, and has successfully
performed the duties listed therein for a number of Federal Government clients. White Box
Solutions offers the immediate responsiveness and customized support that only a small business
can, combined with dedicated, qualified, and experienced personnel, and over 20 years of proven
history of sustained successful performance.
White Box Solutions performance in the past five years has included (but is not limited to):
Providing total solution upgrade support to the Department of the Army.
Call center software upgrade for Smithsonian Institute to provide Remedy ticketing
24x7 mission critical support to the World Bank installations worldwide.
The examples above are just part of the IT services provided and contracts fulfilled by White
Box Solutions in the recent past. White Box Solutions’ consistent success has been reinforced by
the re-award of several contracts and a 90% renewal rate with commercial customers.
Scope Management Plan