Z302_10-14Outline

Z302_10-14Outline - Performance Management Z302 Click to...

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Click to edit Master subtitle style 1/27/11 Performance Management Z302 October 14, 2010
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1/27/11 Fixing the interview General recommendations Use job-related questions (no “what color would you be, what wizard of oz character, etc”) Use multiple questions per KSA Ask all candidates the same questions Use formal scoring The best is behaviorally based scoring (in advance you have thought about what is a
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1/27/11 Validity of the Interview Structured Interviews Perform Rather Well Validity coefficients that range from . 49-.62 Standard questions that are job related and behaviorally scored. Unstructured Interviews Tend to Perform Very Poorly Waste of time and money 33
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1/27/11 If I’ve convinced you of nothing else… When you’re the manager, if you decide you don’t want to go to the trouble of doing a job analysis, creating standardized questions with formal scoring systems, etc. (i.e., if I haven’t convinced you that you should) Remember that question phrasing matters!! 44
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1/27/11 Question Phrasing Question phrasing matters Have you ever directed a construction crew? vs. What instructions would you give a work crew that was about to string a 220-volt electric cable in a laboratory building under construction? 55
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Question Phrasing Or… Have you taken any courses in HR selection? vs.
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Z302_10-14Outline - Performance Management Z302 Click to...

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