OBHR 428 - BEGIN WITH THE END IN MIND(Steven Covey Seven...

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“BEGIN WITH THE END IN MIND” (Steven Covey: Seven Habits …) Outcome variables for Human Resource Systems Chris J. Berger 8/15/2010
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HUMAN RESOURCE MANAGEMENT* HR SYSTEM ORGANIZATIONAL EFFECTIVENESS (The Ends we Want to Achieve for all Stakeholders)
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OUTCOMES EXIST AT MULTIPLE LEVELS* Organization Work Unit Individual and Small Group
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ORGANIZATIONAL EFFECTIVENESS* Survival Adaptation to Change Growth Productivity Profit (And ultimately market value of the firm: Stock Price; IPO; Acquisition; etc.)
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WHAT IS ORGANIZATIONAL EFFECTIVENESS? Stockholders Stakeholders
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Survival Organizations Routinely Fail Many Threats to Survival Exist When Survival is Threatened, Coping with the Threat is The Dominant Task
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Adaptation to Change Consumer Preference Product Technology Production Technology
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Growth Growth Leads to “Economies of Scale”* Growth Increases Shareholder Value The Opportunity to Grow is Not Always Available
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Growth Growth Increases the Size of the Organization (Number of Employees)* Problems Solutions
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Productivity* Multiple Measures of Productivity Appropriate Measures Depend on How the Firm (Strategic Business Unit) Intends to Compete Operations Strategy (primary and secondary)
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ORGANIZATIONAL EFFECTIVENESS THE ULTIMATE GOAL OF ALL FUNCTIONAL AREAS OF THE ORGANIZATION
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WORK UNIT OUTCOMES What is a “Work Unit”? - Depends on the Organization - Depends on our Purpose or Problem - Our approach is pragmatic: Unit = Some identifiable part of the Org
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Units Within Corporations Human Resources Most Frequently Functions at the Corporate & Plant Levels Corporation (GM) N = 90,000 Division (product) within Corp. (Allison … no more!, Chev.Cad. Buick, GMC, GMAC, GM Europe, etc.)
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This note was uploaded on 01/31/2011 for the course OBHR 428 taught by Professor Campion during the Fall '09 term at Purdue.

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OBHR 428 - BEGIN WITH THE END IN MIND(Steven Covey Seven...

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