THREE TYPES OF JOB (or WORK UNIT) DESIGN**
(Chris Berger, 2009)
1. INDIVIDUAL SIMPLE
(Scientific Management or Mechanistic)
Few, simple tasks
Knowledge, Skill and Ability in technology or management
Tasks as independent as possible (interdependence managed by specialists/hierarchy
Minimize Physical, Physiological and Information Processing Demands
Low skill requirements minimize selection and training (why?)
Low skill requirements minimize compensation
Wage or salary
Employee benefits
Minimize total labor cost (# employees x average wage & benefit cost)
MINIMIZE
UNIT
LABOR COSTS (How?)
This job design often used when technology is ____________________ and firm is
Competing on the basis of price
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2. INDIVIDUAL COMPLEX
(Individual Job Enrichment or Motivational)
Increase "core job characteristics
"
Skill Variety: The number & level of
Autonomy : Control over
Performance Feedback from
Task Identity: Doing or understanding
Task Significance : Contribution to
Modest interdependence (managed by
Increases KSA requirements substantially compared to Individual simple (or Mechanistic)
Selection
Training
Career Development
Increases compensation:
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- Fall '09
- CAMPION
- Management, Operators Operators Operators Supervisor II Plant Manager Functional Mgrs Area Managers III Plant Manager, MANAGERIAL COMPLEXITY Complexity
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