Noets for Module 1 & 2 - Module 1 Chapter 1-36-62...

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Module 1 Chapter 1 -36-62 Chapter 5 -156- 182 Module 2 (watch the videos first) Chapter 2 -65-91 Chapter 4 -126-151
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Chapter 1 : The Quest for People-Centered Organizations and Ethical Conduct Concepts “If you treat your employees as unique individuals, they’ll be loyal to you and they’ll perform — and your business will perform, too.” Pg 36 “People aren’t your “greatest asset”—they’re your only asset.” Pg 37 seven people-centered practices to be strongly associated with much higher profits and significantly lower employee turnover: o Job security (to eliminate fear of layoffs). o Careful hiring (emphasizing a good fit with the company culture). o Power to the people (via decentralization and self-managed teams). o Generous pay for performance. o Lots of training. o Less emphasis on status (to build a “we” feeling). o Trust building (through the sharing of critical information). 2 these factors are a package deal, meaning they need to be installed in a coordinated and systematic manner If the concern for bad economic times arise people centered organizations practices and enforce these polices: o people-centered organizations can make layoffs a last resort with tactics o such as across-the-board pay cuts and/or reduced hours and voluntary unpaid o leaves of absence. OB- is a horizontal discipline cutting across virtually every job category, business function, and professional specialty Historical perspectiv is the study of a subject in light of its earliest phases and subsequent evolution. Historical perspective differs from history in that the object of historical perspective is to sharpen one’s vision of the present, not the past. 15 These are 4 significant landmarks history of OB 1. The human relations movement. 2. The quality movement.
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3. The e-business revolution. 4. The age of human and social capital Definitions 1) Organization- “a system of consciously coordinated activities or forces of two or more persons.” they are a social invention helping us to achieve things collectively that we could not achieve alone. 2) Organizational behavior- commonly referred to as OB, is an interdisciplinary field dedicated to better understanding and managing people at work. By definition, organizational behavior is both research and application oriented. deals with how people act and react in organization all kinds. i. *Three basic levels of analysis in OB are individual, group, and organizational* 3) The Human Relations Movement- the powerful effect that individual needs, supportive supervision, and group dynamics apparently had on job performance. *Axiom- “A satisfied employee is a hardworking employee.” * 4) Total quality management An organizational culture dedicated to training, continuous improvement, and customer satisfaction.
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