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MGMT_300_Chapter_1_Glossary_of_Terms - Glossary of...

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Glossary of Terms (Chapter 1) Human Resource Management (HRM)  means the policies, practices, and systems that  influence employees’ behavior, attitudes, and performance.  (Chapter 1) As a type of resource,  human capital  means the organization’s employees, described in  terms of their training, experience, judgment, intelligence, relationships, and insight.  These  are employee characteristics that can add economic value to the organization.  (Chapter 1) high-performance work system  is an organization in which technology, organizational  structure, people, and processes all work together to give the organization an advantage in  the competitive environment.  (Chapter 1) Job analysis  is the process of getting detailed information about jobs.  (Chapter 1) Job design  is the process of defining the way work will be performed and the tasks that a  given job requires.  (Chapter 1)
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