Glossary of Terms (Chapter 1)Human Resource Management (HRM) means the policies, practices, and systems that influence employees’ behavior, attitudes, and performance. (Chapter 1)As a type of resource, human capital means the organization’s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight. These are employee characteristics that can add economic value to the organization. (Chapter 1)A high-performance work system is an organization in which technology, organizational structure, people, and processes all work together to give the organization an advantage in the competitive environment. (Chapter 1)Job analysis is the process of getting detailed information about jobs. (Chapter 1)Job design is the process of defining the way work will be performed and the tasks that a given job requires. (Chapter 1)
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Book design, basic human rights, Identifying Ethical Practices.