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Chapter 10 - Chapter10 19:48 Intrinsicreward: completegoals...

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Chapter 10 19:48 Intrinsic reward : The personal satisfaction you feel when you perform well and  complete goals Extrinsic reward : Something given to you by someone else as recognition for  good work; extrinsic rewards include pay increases, praise, and promotions Scientific management : Studying workers to find the most efficient ways of  doing things and then teaching people those techniques Time-motion studies : Studies, begun by Frederick Taylor, of which tasks must  be performed to complete a job and the time needed to do each task Principle of motion economy : Theory developed by Frank and Lillian Gilbreth  that every job can be broken down into a series of elementary motions THERBLIG Hawthorne effect : The tendency for people the behave differently when they  know they are being studied Maslow’s hierarchy of needs : Theory of motivation based on unmet human  needs from basic physiological needs to safety, social, and esteem needs to self- actualization needs. Physiological : Basic survival needs, such as the need for food, water and  shelter Safety : The need to feel secure at work and at home
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