Week 4 Dis 1 - Read the website article,

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Read the website article, " Leadership Development within Groups: Managing Conflict ." Identify a conflict that has occurred recently within a group you are a part of. List the reason(s) for the conflict. Was the conflict resolved the same day? If so, what conflict style(s) were used and were they appropriate? Why? If the conflict style used in this situation was not appropriate, which conflict style would you use? Why? If the same situation happened again, what would you do differently? Respond to at least two of your fellow students' postings. Leadership Development Within Groups Managing Conflict HE-500, September 1992 Disagreements happen every day. We feel the effects of conflict often. Whether at home or at work, an individual's needs, values and opinions are different from those of other people. Some conflicts are minor and easy to handle. Usually a disagreement is not resolved until we take charge and deal with it. A leader is often needed to overcome the emotions involved in a conflict. Any individual in the group can provide that leadership, so it's helpful for all members to learn how to cope with conflict to be healthier, happier and more effective in groups. We disagree with others regularly. When disagreements build, conflict occurs. Techniques for managing conflict are also helpful when dealing with disagreements. Conflict is part of every group. Group leaders understand that issues affecting one member usually have an impact on other members as well. Learning to manage conflict will lead to a more productive team and more satisfied group members who feel welcome to communicate openly, take risks and exchange ideas. It often happens that I wake up at night and begin to think about a serious problem and decide I must tell the Pope about it. Then I wake up completely and remember that I am the Pope. Pope John XXIII Unspoken -- But Still There Avoiding a disagreement doesn't make it go away. We need to be aware of conflict and make decisions about what we are going to do about it. Conflict becomes negative only when it is not approached and resolved.
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It's all right to tell someone we disagree with them. Lack of communication among group members can lead to avoidance of conflict. When that happens, the group can lose its effectiveness. Group members and leaders need to be able to resolve conflict successfully. Like any other leadership skill, conflict management can be learned. And I asked (my five-year-old niece), "What is a bridge?" She thought for a long time, and then she said this: "A bridge is when the ground falls out under you, and you build something to connect the cracks." Leo F. Buscaglia Children develop their own strategies for dealing with conflict as they grow. Even if their strategy doesn't work, they continue to use it because they don't know the alternatives. Billy bites when he is angry or frustrated. He bites someone when he has to eat peas and
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This note was uploaded on 01/27/2011 for the course MGT 415 taught by Professor Bess during the Spring '10 term at Ashford University.

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Week 4 Dis 1 - Read the website article,

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