Unformatted text preview: as “North American white oak, embellished with hand-inlaid walnut cross-banding.” This was clearly not the case however. The desk that I received had several problems-The wood finish was rough-The grain looked splotchy-The drawers would not pull out easily I would like to continue to do business with you in the future, but I cannot allow such substandard quality. I would like a full refund plus freight charges to be credited to my account. I hope that you choose to handle this in a professional manner and we can continue to do business in the future. Thank you, Randy Weitzel...
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- Spring '10
- Management, Premier Wood Products, Operations Manager Premier Wood Products, expensive office desk, higher quality desk