Chap10 conflict - 2010 Jupiterimages Corporation When All...

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Conflict and Negotiation Chapter 1 Chapter 1
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Interpersonal Behavior A variety of behaviors involving the ways in which  people work with and against one another.
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Causes of Conflict
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Conflict Handling Styles Low High Level of Competitiveness Low High Level of Cooperation Avoidance Accommodation Collaboration Competition Compromise
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Conflict Handling Styles
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Outcomes of Conflict
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OB Toolbox: How Can You Stimulate Conflict?
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The Five Phases of Negotiation
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The Five Phases of Negotiation All phases of the negotiation process are important. The presentation is the one that normally receives the most attention but the work done before that point is equally important.
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Unformatted text preview: 2010 Jupiterimages Corporation When All Else Fails: Third Party Negotiations Avoiding Common Mistakes in Negotiations When All Else Fails: Third Party Negotiations Negotiations Around the Globe Various other differences exist among cultures, such as levels of trust (e.g., Pakistan), negotiation rituals (e.g., China), how information exchanges are handled (e.g., Japan vs. United States), and how negotiations are viewed (e.g., Western vs. other cultures). Countries have different thresholds for conflict. Prisoners Dilemma Deny Tell Deny +1 , +1-2 , +2 Tell +2 , -2-1 , -1...
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This note was uploaded on 01/27/2011 for the course ECSE 2660 taught by Professor Vastola during the Spring '08 term at Rensselaer Polytechnic Institute.

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Chap10 conflict - 2010 Jupiterimages Corporation When All...

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