Notes 12_Motivation

Notes 12_Motivation - MIII People Management Part 2...

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IELM120 1 MIII People Management Part 2 – Motivation
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IELM120 What is motivation? Motivation is the process that accounts for an individual’s intensity , direction and persistence of effort toward attaining a goal. Creating an environment where people are highly motivated to do their best is a hallmark of great management. 2
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IELM120 Nature of Motivation People are mainly motivated to fulfill their wants and needs, and seek to satisfy their self-interest. Motivation explains why people behave the way they do in organizations. Motivation is not something you do to people but something you discover about them. 3
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IELM120 Intrinsic Motivation Motivation comes from performing the behavior (doing the work itself). Have a sense of achievement or accomplishment. Jobs that are interesting and challenging are more likely to lead to intrinsic motivation than jobs which are boring and do not make use of a person’s skills and abilities. 4
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IELM120 Extrinsic Motivation Motivation comes from the consequences of the behavior, and not the behavior itself. Behavior performed to acquire material or social rewards or to avoid punishment. E.g. commission, salary, status, achievement, etc. 5
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IELM120 Motivation Equation Alignment between employees’ and organizational goals 6 Inputs from employees Outcomes received by employees Contribute to achieve organizational goals
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IELM120 Expectancy Theory Three major factors that determine people’s motivation: 1. They believe they can accomplish the task 2. If they accomplish the task, they will get the rewards, and 3. The rewards for doing the task are valuable 7 Effort Outcome
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IELM120 Three Major Concepts in Expectancy Theory Motivating Force = E x I x V 8
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IELM120 Example 9
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IELM120 To increase employees’ motivation level, managers should: Clarify goals and expectations and ensure that people have
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This note was uploaded on 01/28/2011 for the course IELM 120 taught by Professor Fu,qi during the Spring '09 term at HKUST.

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Notes 12_Motivation - MIII People Management Part 2...

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