ec intro

ec intro - Introduction to e-Commerce (Chapter 1) 1 Chapter...

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1 Introduction to e-Commerce (Chapter 1)
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2 Chapter 1: Learning Objectives Define electronic commerce (EC) vs. e- business Describe various types of EC Understand the evolution of e-commerce from its early years to today Describe the limitations of EC Describe and discuss framework of EC
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3 Electronic Commerce: Definitions 1. The process of buying, selling, or exchanging products, services, or information via computer networks [Simple] 2. Commercial transactions between and among organizations and individuals over the Net [more formal]
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4 E-Business: Definitions A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization In other words, use Internet to perform a business activity (e.g. FedEx)
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5 m-commerce e-commerce e-business E-Business, e-commerce & M- commerce
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6 Elements of traditional commerce – buyer’s side
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7 Elements of traditional commerce – seller’s side
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Differences between E-Commerce and traditional commerce Traditional commerce: face-to-face, telephone lines , or mail systems manual processing of traditional business transactions individual involved in all stages of business transactions E-Commerce: using Internet or other network communication technology automated processing of business transactions individual involved in all stages of transactions
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ec intro - Introduction to e-Commerce (Chapter 1) 1 Chapter...

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