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L11-20101008 - Motivation Theories Process Theories MGMT121...

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1 Motivation Theories Process Theories MGMT121 Lecture 11 8 Oct., 2010
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What HR managers believe are important to employees 2 14 Autonomy and independence 3 Benefits (healthcare, dental etc) 8 Career development opportunities 4 Communication between employees and senior management 5 Compensation / pay 11 Feeling safe in the work environment 7 Flexibility to balance work/life issues 9 Job security 11 Job specific training 2 Management recognition of employee job performance 6 Opportunities to use skills / abilities 10 Organization’s commitment to professional development 1 Relationship with immediate supervisor 13 The work itself (textbook, p.110, Activity 5.1)
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Last lecture: key points Maslow’s needs hierarchy theory Five levels of needs: physiological, safety, belongingness, esteem, self-actualization How to apply Maslow in the organizational context Limitations Learned needs theory Three types of needs: achievement, power, affiliation Related motivational tips on each type of needs 3
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4 Agenda for today’s class Process theories: 1. Expectancy theory 2. Goal-setting theory
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At the end of today’s lecture, you should be able to: 5 1. explain in detail expectancy theory and goal setting theories 2. apply how to improve each of the three components (E-to-P expectancy, P-to-O expectancy, outcome valence) in expectancy theory 3. how to set SMART goals
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6 Content Theories Focus on an individual’s needs or the goals they seek to achieve as the basis for motivated behavior • Maslow’s Needs Hierarchy Theory Learned Needs Theory Process Theories Attempt to provide a model of interactions between the variables involved in the motivation process Expectancy Theory Goal-setting Theory Equity Theory Organizational Approaches To explain how we can motivate workers through changes in organizational systems Job design & job enrichment (will be covered with Chapter 12) (Chapter 5)
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7
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8 Victor Vroom (1932- ) Expectancy Theory (1964) Proposes that if we believe that behaving in a particular way will generate valued outcomes for us, we will be motivated to produce those behaviors
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