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Unformatted text preview: 2.1. Describe environmental factors that act as forces for change 2.2. Describe the QXA=E model for understanding effective change implementation 2.3. Describe Lewins unfreezing-changing-freezing model 2.4. Describe the different components of a model for implementing change (lead, communicate, launch, mobilize, sustain). Related to this model, describe 2.4.1. strategies for creating a sense of urgency 2.4.2. sources of resistance and strategies for overcoming resistance 2.4.3. how to align systems and structures to support the change 2.5. Describe what is meant by organizational development and explain the following OD techniques: sensitivity training, survey feedback, process consultation, appreciative inquiry...
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This note was uploaded on 02/04/2011 for the course BADM 066 taught by Professor Bailey during the Fall '07 term at GWU.
- Fall '07