Team Lecture Notes

Team Lecture Notes - Organizational Behavior 3rd Lecture...

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Organizational Behavior 3rd Lecture Notes TEAMS Defining a Team o Two or more people o Common identity o Clear boundary o Work interdependently o Common goal Synergy o Process Loss The reduction in performance, energy that could have been put into the job is shifted to getting along with each other and communicating o Process Gain The extra performance, over that of the individuals working on their own, gained by the team working together o Synergy = The sum of the parts being greater than the whole = Process gain > Process loss
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Task Design o Is the goal of the team clearly defined and shared by all team members? o Is the task motivating? o What is the degree of interdependence (task and outcome) between team members? Task Interdependence o Is the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team Outcome Interdependence o Is the extent to which team members are linked to one another in terms of the feedback, rewards, and other outcomes they receive as a consequence of working in the team
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Team Design o How many people should be on the team? o What characteristics should team members have? o What level of diversity is optimal within the team? Team Size o Research tells us that there is an inverse curve of performance relate to the team size. Teams of approx. 5 people maximize the performance, if you add more people, the less productivity o Try to have the fewest number of people possible to complete the given task, therefore the team size depends on the goal of the team o Beware of Social Loafing! Team Member Characteristics o Roles A set of expected behavior patterns for specific context Expected behaviors in which individuals engage in a team o Personality o Skills/Abilities Technical expertise (task specific) Problem-solving and decision making Interpersonal Team Diversity
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o Homogenous o Heterogeneous (Diverse) Different views and skills Increased Creativity More prone to conflict Increased time taken to complete the task To be a successful heterogeneous team, there needs to be a team identity and trust o Risk of Fault Lines Hypothetical dividing lines that divide a group’s members into subgroups on the basis of one or more attributes
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This note was uploaded on 02/04/2011 for the course BADM 066 taught by Professor Bailey during the Fall '07 term at GWU.

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Team Lecture Notes - Organizational Behavior 3rd Lecture...

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