ISM 5021 attendance 11

ISM 5021 attendance 11 - Knowledge management systems are...

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Knowledge management systems are organizational software systems that enable the organization to organize, manage, store, and make the information available throughout the organization by the employees. A knowledge management system is valuable to an organization because it allows employees to have real time access to the organization’s database of facts, research, solutions, data, demographics, or other information that is able to be used to the organization’s advantage in their dealings with their customer base. The knowledge management system shares explicit information where employees and others involved in the organization can collaborate and add to the information. Knowledge has several dimensions that we acknowledge to be important; these dimensions help us to understand what knowledge is, what it isn’t, and what we do with the knowledge that we have. Knowledge is a firm asset; it is intangible. This knowledge starts as data which requires organizational resources to be transformed into meaningful
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This note was uploaded on 01/30/2011 for the course ISM 5021 taught by Professor Kest during the Spring '10 term at Hodges University.

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ISM 5021 attendance 11 - Knowledge management systems are...

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