ISM 5021 Term Paper Brendan ONeal

ISM 5021 Term Paper Brendan ONeal - At the organization...

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At the organization that I currently work for, Lee Mental Health, Inc. there have been a few major changes in the recent years. These changes include the implementation of an Electronic Medical Record and a change in treatment model from what is seen in as the norm in healthcare to an ACCESS system of care. The executive leadership has had to work with extreme diligence to successfully implement these changes. The primary focus of this paper will be the four main ethical issues of the information age/systems: Privacy, Accuracy, Property, and Accessibility. I will relate them to how my organization currently runs (in a community mental health setting) and if there can be or should be improvements in the current system. I will also discuss the implementation of the Electronic Medical Record (EMR) that our organization has chosen and how our executive leadership guided our organization through the implementation of an innovative tool, the obstacles that have been overcome, and the success that the product has afforded. I will also discuss the drawbacks and the costs of such a system, the long-term costs, and what is needed to continue to stay innovative in the field. The system chosen by the executive leadership of the company is named Anasazi Software (http://www.anasazisoftware.com/); the company’s focus is to produce software for the behavioral healthcare system that is integrated, user-friendly, efficient, and able to be used seamlessly between departments. Behavioral healthcare is a unique, complex field that employs individuals across fields and disciplines. Lee Mental Health is no exception to the rule in this regard; as Lee County’s only public, not-for-profit community mental health center, many services are available to the consumer. Integrating these services into a complex system requires the consultation and collegiality of many
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disciplines. The disciplines and areas of focus include psychiatry, psychology, social work, nursing, human resources (to include accounting, quality management, community outreach, and general human resources), pharmacy, medical records, technicians, and facilities/maintenance, amongst others that are equally as important. The Institute of Medicine defines an EMR’s key capabilities to encompass the longitudinal collection of electronic information pertaining to an individual’s health and healthcare, the immediate electronic access by authorized users, the provision of knowledge and decision support to enhance the quality, safety, and efficiency of patient care, and the support for efficient processes of healthcare delivery. Anasazi has claimed to be able to deliver these capabilities; the executive leadership here purchased the software to be used as a replacement and supplement to the standard “hard charts” that have traditionally been used in a healthcare setting. The software would come at great monetary expense to the company; afterall, with an EMR software, you get what you pay for (Cavolo, 2007). The price that is quoted by the vendor turns out to be about
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This note was uploaded on 01/30/2011 for the course ISM 5021 taught by Professor Kest during the Spring '10 term at Hodges University.

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ISM 5021 Term Paper Brendan ONeal - At the organization...

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