6107WA9 - Brendan ONeal Brendan ONeal WA9 Week 11 March 22,...

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Brendan O’Neal Brendan O’Neal WA9 – Week 11 March 22, 2010 Team Building Team building within organizations is generally seen outside of the typical workplace setting with the purpose of improving each individual’s performance within the team, in the workplace setting through activities that encourage the social and technical interaction between each member of the team (Yukl, 2009). The activities may vary; some may involve going over case-study scenarios, others may be problem solving; some include strictly social situations, and some others may be in something like a “ropes” course where there is a custom made program for a hands on, team oriented trust building exercise. Any type of team building exercise hopes to reach the goal of building a stronger team, defining roles and responsibilities, strengthening trust and self- confidence, emphasizing team accountability and cooperation, and promoting stronger and more effective communication and group cohesion (Team building, n.d.). The team building system that my organization has employed is named TEAM training. The purpose of such a team building exercise is to teach each individual how to handle a crisis, specifically an aggressive client/patient. The objectives of a program like this include training the staff to work together in a calm and cohesive manner to intervene in a crisis situation in a way that is non-threatening and non-abusive to the client. In the behavioral health field, including emergency psychiatry, the situations that are encountered may be very difficult as a matter of routine and individuals can present as aggressive, threatening, and seemingly out of control. TEAM techniques that are taught train participants in several methods where the group is able to maintain control of the 1
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situation despite difficult and aggressive conditions. Another objective that is evident throughout the curriculum is maintaining self-control in order to promote the building of a relationship under difficult circumstances; another objective is to teach each member of the staff the same self- defense and situation control methods, always including more than one staff member in the manipulation and de-escalation of a client to ensure safety. Techniques are practiced between staff members; synchronization of the moves is practiced, in an almost choreographed fashioned. We are recertified every year; overall, staff looks forward to the recertification sessions. It is a time to debrief, talk about how the system worked in the year that has past, and a time to discuss the mechanical and methodical updates to the system. The underlying principle of relationship building is refreshed through talking about the times in the past year that staff has had to use the system in order to manage a
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6107WA9 - Brendan ONeal Brendan ONeal WA9 Week 11 March 22,...

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