test1 - Chapter 2 Management Yesterday and Today TRUE/FALSE...

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Chapter 2 Management Yesterday and Today TRUE/FALSE QUESTIONS HISTORICAL BACKGROUND OF MANAGEMENT 1. According to Adam Smith, division of labor was an important concept. (True; easy; p. 28) 2. The division of labor is also referred to by the term job specification . (False; easy; p. 28) 3. In the Industrial Revolution, machine power began substituting for human power. (True; easy; p. 29) 4. The Industrial Revolution began in the nineteenth century. ( False; moderate; p. 29) SCIENTIFIC MANAGEMENT 5. Principles of Scientific Management was written by Frederick Winslow Taylor. (True; moderate; p. 30) 6. “Employee motivation” is the phrase most associated with scientific management. (False; moderate; p. 30) 7. The primary issue that motivated Taylor to create a more scientific approach to management was worker satisfaction. (False; moderate; p. 30-31) 8. Based on his scientific management principles, Taylor suggested the incentive pay principle. (True; moderate; p. 31) 9. Geert Hofstede is associated with the scientific management approach. (False; moderate; p. 31) 10. Frank Gilbreth’s best-known contribution to scientific management concerned selecting the best worker for a particular job. (False; moderate; p. 31) 11. Gilbreth is best known for “the one best way.” (False; moderate; p. 30) 12. Frederick Taylor is most associated with the principles of scientific management. (True; easy; p. 30) 2 8
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13. Henri Fayol was among the first researchers to use motion pictures to study hand-and- body motions. (False; moderate; p. 31) GENERAL ADMINISTRATIVE THEORY 14. General administrative theory focuses only on managers and administrators. (False; moderate; p. 32) 15. Henri Fayol identified five functions of managers: planning, organizing, commanding, coordinating, and controlling. (True; moderate; p. 32) 16. The 14 principles of management are associated with Fayol. (True; moderate; p. 32) 17. An organization that has a division of labor, a clearly defined hierarchy, detailed rules, and impersonal relationships would be described as a bureaucracy. (True; moderate; p. 32) 18. Weber’s bureaucracy is a lot like scientific management. (True; moderate; p. 33) QUANTITATIVE APPROACH 19. The quantitative approach to management has also been labeled process research. (False; moderate; p. 34) 20. Linear programming is a technique that managers use to improve resource allocation decisions. (True; moderate; p. 35) TOWARD UNDERSTANDING ORGANIZATIONAL BEHAVIOR 21. Concern for employee productivity is most closely associated with the organizational behavior approach. (False; moderate; p. 36) 22. Barnard, Follett, Munsterberg, and Owen are all theorists associated with the early organizational behavior approach. (True; moderate; p. 36) 23. Hugo Munsterberg created the field of social psychology. (True; moderate; p. 36) 24. Mary Parker Follett was the first advocate of the human resources approach to management.
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