CHAP9.TB - Chapter 9 Orientation Training and Development...

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Chapter 9 Orientation, Training, and Development True/False 1. Many companies hire new college graduates while shunning more experienced and expensive employees. Answer: False Page: 315 Moderate 2. Whether the firm retrains marginal performers or simply fires them is not a strategic decision; it is an operating decision. Answer: False Page: 316 Difficult 3. An organization’s strategy and the importance it places on training and development are closely related. Answer: True Page: 316 Moderate 4. Strategic decisions often lead to new objectives that require specific skills to implement. Answer: True Page: 316 Moderate 5. Orientation refers to the process of welcoming new employees, bringing them into the organization, and familiarizing them with its operations and culture. Answer: True Page: 317 Easy 6. There is only one type of orientation—informal orientation. Answer: False Page: 317 Easy 7. The main purpose of a formal orientation program is to welcome new employees. Answer: True Page: 317 Moderate 8. Formal orientation should be done by the organization on the first day of work to reduce the chances the employee will pick up bad habits.
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Chapter 9—Orientation, Training, and Development Answer: True Page: 317 Easy 9. An employee handbook is not all that necessary as long as a proper orientation is done. Answer: False Page: 319 Moderate 10. Under employment-at-will, the employer or the employee can terminate their relationship for good cause, no cause, or even bad cause without warning because their relationship is based on a written contract, not an implied one. Answer: False Page: 319 Moderate 11. Training and development are synonymous. Answer: False Page: 323 Difficult 12. Before training can be done, the need for it must first be analyzed in the assessment stage. Answer: True Page: 326 Moderate 13. Isolating specific training requirements for a certain job is organizational level needs analysis. Answer: False Page: 327 Difficult 14. The goal of the task needs assessment is to isolate the specific requirements of the job in question. Answer: True Page: 328 Easy 15. Questionnaires are not a method recommended for assessing training needs. Answer: False Page: 328 Easy 16. It is important to develop only one criterion in an effort to determine the overall effect of the training program on the organization. Answer: False Page: 328 Difficult 9-2
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Chapter 9—Orientation, Training, and Development 17. Job rotation can be a form of on-the-job training. Answer: True Page: 329 Moderate 18. Transfer of training refers to how much of that which is learned in training is demonstrated on the job. Answer: True Page: 335 Difficult 19. Laboratory practice or simulation is a better way to ensure transfer of training than demonstration. Answer: True Page: 338 Easy 20. All managers make excellent coaches or teachers for training employees.
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