1 - Chapter 1 Management and Managers CHAPTER 1 MANAGEMENT...

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Chapter 1: Management and Managers CHAPTER 1 MANAGEMENT AND MANAGERS LEARNING OBJECTIVES 1. Define what management is. 2. Identify and explain the basic managerial functions. 3. Understand the roles that managers play. 4. Discuss the scope of responsibilities of functional and general managers. 5. Describe the three levels of managers in terms of the skills they need and the activities in which they are involved. 6. Identify major changes in the 21st century and explain how they will affect management of organizations. 7. Explain the interactions between all of the major functions that managers perform; the interactions between planning, organizing, leading, and controlling. 8. Explain why it is important to study management. CHAPTER OVERVIEW This introductory chapter provides an overview of the functions of management, the roles that managers play in organizations, and the types of challenges that managers will face in the twenty-first century. In addition, the skills needed at different levels of management are introduced and discussed, and the differences between functional and general managers are explained. The chapter also includes a discussion on how the manager’s job will change as a result of changes in the business environment during the 21 st century. The major factors affecting the way in which organizations are managed are expected to be (1) the Internet and information technology, (2) increasing globalization, (3) increasing diversity, (4) intellectual capital, and (5) increased emphasis on ethics. The chapter concludes with an overall framework for learning about management and an explanation of why the study of management is important. PEDAGOGY GRID Chapter Boxes Main Points Facing the Challenge/Meeting the Challenge: Can Anyone Save Nissan Motor Co., Ltd.? / Carlos Ghosn, Star of Nissan and the Auto Industry Nissan was getting deeper and deeper into trouble throughout the 1990s, with very high debt and too many brands that were not differentiated from each other or their competitors. Cutting costs and insisting on accountability enabled Carlos Ghosn to save Nissan. 1
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Chapter 1: Management and Managers Leaders in Action: The Avon Lady Andrea Jung took over a company in serious trouble and revitalized it by engaging every major principle of good management. At the Forefront: Managing in the 21 st Century Five factors will have special importance in the 21 st century—Internet and information technology, increasing globalization, increasing diversity, intellectual capital, and ethics. Now Apply It: Are You Ready to Lead in the 21 st Century? Check to see if you have skills that will be needed to be a successful leader. LECTURE NOTES
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1 - Chapter 1 Management and Managers CHAPTER 1 MANAGEMENT...

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