10 - Chapter 10 Inquiry Methods and Fraud Reports MULTIPLE...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 10 Inquiry Methods and Fraud Reports MULTIPLE CHOICE 1. Which of the following is a characteristic of a good interviewer? a. One who interrupts respondents b. One who is able to get others to open up and share information c. One who interviews in a non-formal manner d. One who demonstrates a biased opinion ANS: B B: This is an excellent characteristic for one to develop in order to become a good interviewer. 2. Calibration is: a. The use of interpersonal space to convey meaning. b. The process of observing behavior before questioning begins. c. The strongest response to a threatened ego d. The weakest response to a threatened ego ANS: B A: Incorrect; Proxemic communication is the use of interpersonal space to convey meaning. Calibra- tion is not directly related to proxemic communication. B: Correct C: Incorrect; Repression is the strongest response to a threatened ego. D: Incorrect; Calibration does not deal with a threatened ego. 3. Which of the following is not a characteristic of a good interview? a. The interview is of sufficient length and depth to get relevant facts b. The interview quickly gets to the focus c. Interview is conducted as far away from the event as possible d. Interviewer avoids unnecessary facts ANS: C A: Incorrect; this is a characteristic of a good interview B: Incorrect; this is a characteristic of a good interview C: Correct D: Incorrect; this is a characteristic of a good interview 4. Which of the following is not an example of a verbal clue? a. Changes in speech pattern b. Selective memory c. Oaths d. Intolerance for dishonest conduct ANS: D A: Incorrect; this is a verbal clue B: Incorrect; this is a verbal clue C: Incorrect; this is a verbal clue D: Correct 5. Which of the following practices should interviewers avoid? a. Taking detailed notes.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
b. Making notes regarding your overall opinions or impressions of a witness c. Being prepared by writing down a list of interview questions d. All of the above should be avoided. ANS: D A: Because b and c are also correct B: Because a and c are also correct. C: Because a and b are also correct 6. Which of the following is not a good thing to do during an interview? a. Conduct the interview in private b. Establish the purpose of the interview c. Interview more than one person at once d. Do not invade body space ANS: C A: This is good because it can limit distractions during the interview B: Revealing the purpose of the interview, at least in general terms, can help put the interviewee at bet- ter ease C: Interviewees will often influence what information is given if they are interviewed together D: This can place undo stress or pressure on the interviewee 7. The following are characteristics of a good interview except: a. The interview is conducted as closely as possible to the event in question b. The interview is objective, meaning the information is gathered in a fair and impartial manner. c.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 13

10 - Chapter 10 Inquiry Methods and Fraud Reports MULTIPLE...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online