38 Lesson Counseling - LESSON Counseling Fundamentals I...

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Counseling Fundamentals I ASSIGNMENT Study Field Manual 22-100, Appendix C, found in the Blackboard folder for Lesson 38. LESSON OBJECTIVE 38.1 Explain the process and the basic communication skills used in counseling. PERFORMANCE OBJECTIVES 38-1. Define the goal of counseling. Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential 3 Major categories of counseling: 1. Event-oriented 2. Performance 3. Professional growth 38-2. Describe the qualities of an effective counselor. Army leaders must demonstrate certain qualities to be effective counselors. These qualities include respect for subordinates, self-awareness and cultural awareness, empathy, and credibility. 38-3. Describe active listening and why it is important. Eye contact . Maintaining eye contact without staring helps show sincere interest. Occasional breaks of eye contact are normal and acceptable, while excessive breaks, paper shuffling, and clock-watching may be perceived as a lack of interest or concern.
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