VoIP Migration and Implementation at UPS IT infrastructure

VoIP Migration and Implementation at UPS IT infrastructure...

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By JITESH BHATT IP Telephony/VOIP Instructor: George Hann Date: 08/18/2010
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Table of Content Company History------------------------------------------------------------------------------------3 Technology-------------------------------------------------------------------------------------------4 Technical Objective---------------------------------------------------------------------------------5 Background-------------------------------------------------------------------------------------------6 Advantages and Disadvantages--------------------------------------------------------------------7 Why should I use it in my business----------------------------------------------------------------9 Key to Successful Business VoIP Implementation --------------------------------------------11 Planning and assessment Design, testing and implementation Operations and Optimization Predicted reasons why UPS should implement VoIP -----------------------------------------15 VoIP Security Intrusion Prevention -------------------------------------------------------------16 Conclusion-------------------------------------------------------------------------------------------17 Bibliography-----------------------------------------------------------------------------------------19 2
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Company History: UPS was founded in 1907 as a messenger company in the United States. It has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Technology: Chief Information Officer: David Barnes 3
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Number of Technology Employees: 4,606 Data Centers: Mahwah, NJ and Atlanta, GA Mainframes: 14 Mainframe Capacity (Millions instructions per second -- MIPS): 52,666 Petabytes of mainframe and UNIX storage: 8.1 Mid-range Computers: 2,296 LAN Workstations: 157,703 Servers: 12,085 DIADS: 108,644 in daily use Global Telecommunications Network Sites: 3,200+ Technical Objective: 4
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As a project manager at UPS, it is intended to help my VP and our organization get ready for the insertion of VoIP technology into our IT infrastructure. Taking a three- phase approach of planning and assessment; design, testing and implementation; ongoing operations and optimization, it attempts to identify and explore some of the important factors to consider, and necessary actions to take in order to successfully plan, analyze and manage the implementation of VoIP technology within the organization. Background: 5
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What is VoIP: VoIP is a technology which converts speech into computer data packets so it can be transmitted over computer networks and the Internet. For many years, big names like msn messenger, Skype and Microsoft net meeting have been providing software that utilizes VoIP technology to enable users to communicate over the internet with phones
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This note was uploaded on 02/02/2011 for the course ENGINEERIN NM-502 taught by Professor Hann during the Spring '10 term at DeVry Chicago.

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VoIP Migration and Implementation at UPS IT infrastructure...

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